Privacy policy

Last Updated: June 2026

At Carpet Haat, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party payment gateways)
  • Order history
  • Device information, browser type, and IP address
  • Cookies and website usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate regarding purchases and customer support
  • Improve our website and shopping experience
  • Send promotional offers and newsletters (only if subscribed)
  • Prevent fraud and maintain website security
  • Comply with legal obligations

3. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services.

You may disable cookies through your browser settings, although some website features may not function properly.

4. Payment Security

We do not store your credit or debit card information on our servers. All payment transactions are securely processed through trusted payment gateway providers using industry-standard encryption.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

  • Shipping and logistics partners
  • Payment processing providers
  • Marketing service providers
  • Government authorities when legally required

These parties only receive information necessary to perform their services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no online transmission or storage method is 100% secure.

7. Marketing Communications

If you subscribe to our newsletter, we may send updates about new collections, promotions, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link in our emails.

8. Third-Party Links

Our website may contain links to external websites. Carpet Haat is not responsible for the privacy practices or content of third-party websites.

9. Children's Privacy

Our website is not intended for children under 18 years of age, and we do not knowingly collect personal information from minors.

10. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal data (subject to legal requirements)
  • Withdraw consent for marketing communications

To make such requests, please contact us using the details below.

11. Changes to This Privacy Policy

Carpet Haat reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Carpet Haat

Call / WhatsApp: +91 8100264637

Email: carpethaat@gmail.com

Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM (IST)

Address: 10C, Tiljala Sibtala Lane, Kolkata, West Bengal - 700039, India