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What Customers Say


  • Absolutely Stunning Quality!


    I absolutely love my hand tufted rug! The quality exceeded my expectations, and it's incredibly soft underfoot. It has completely transformed my living room and everyone who visits asks where I bought it. Highly recommended

  • Soft, Stylish & Worth Every Penny

    I ordered an irregular shaped rug for my reading corner, and it looks stunning! It adds a modern touch to my home décor and feels so comfortable to walk on. Worth every penny

  • Premium Feel and Beautiful Design

    Beautiful design, premium finish, and very easy to maintain. The rug instantly elevated the look of my bedroom.

  • Love the Modern Look

    Excellent quality and super soft texture. The rug feels luxurious and matches my interior perfectly. I'll definitely be ordering another one soon!

Frequently Asked Questions


What are the delivery charges?

We offer free shipping across India on every rug purchased through our website.  For international queries, you can call us on +918100264637

How can I return my order in case the rug has a manufacturing defect or difference in color?

Before being shipped, all of our rugs go through a rigorous
quality inspection. However, in case the rug is damaged, you can WhatsApp
message or call us on +91 8100264637 or email us at carpethaat@gmail.com  in no less than 48 hours of accepting your
request. After picking up the rug, we will initiate the refund within 48 hours.
Return charges are applicable. Please refer to our Return Policy.

Can I get my rug customized? What are the charges for customization?

Yes, you can get your rug customized. There are no upcharges if the customization is for a standard size. Otherwise, charges are applicable and vary according to the size required.

How long will it take to get the rug customized?

Depending on the size of the rug, to customize a hand tufted rug, it takes a minimum of 30 days, and for a hand knotted rug, depending on the size and number of knots of the rug, it will take 90 days or more.
T&C applied*

Is there any warranty on hand-knotted and hand-tufted rugs?

Our carpets come with a warranty of 24 months for Hand-Knotted, Tibetan, and Patchwork weaves, and 12 months for Hand-Tufted, Handloom, Flat Weave, Shag, and Hand-Woven rugs. For more details, you can contact us at

How can I maintain my rug so that it lasts for years?

Maintaining handmade rugs so that they last forever requires you to vacuum them regularly. For more details,

Do you send a confirmation email for the order?

Following the successful placement of the order, you will get:
1. Order confirmation through email
2. Order confirmation by WhatsApp.
3. When the product ships, an email with tracking information and an invoice is sent.

Why Buy a Rug from Carpets Haat?

We at Carpet Haat provide handmade carpets and rugs that are not only exquisite in terms of design but also durable. The knot of each rug is made by our skilled artisans with meticulous attention to detail. This makes sure that the rug sustains a lot of human traffic and movement while being used in a home.