Shipping policy
At Carpet Haat, we are committed to delivering your order safely, efficiently, and in excellent condition. Please review our shipping and delivery policy below.
Shipping Charges
🇮🇳 Domestic Shipping (India)
We offer FREE shipping on all orders across India with no minimum purchase requirement.
🌍 International Shipping
Shipping charges for international orders are calculated automatically at checkout based on the destination, package dimensions, and weight.
Order Processing
Most orders are processed and dispatched within 1 business day after successful order confirmation.
Delivery times may vary depending on product availability and your delivery location, with most orders arriving within 1–10 business days.
Product-wise Dispatch & Delivery Schedule
| Product Category | Dispatch Time | Estimated Delivery Time |
|---|---|---|
| Ready Stock Carpets | Within 24 Hours | 3–4 Business Days |
| Shaggy Rugs | 3–4 Business Days | 3–4 Business Days |
| Hand Tufted Rugs | 4–6 Business Days | 3–5 Business Days |
| Custom / Irregular Shape Rugs | 5–6 Business Days | 3–4 Business Days |
| Artificial Grass | Next Working Day | 3–4 Business Days |
Please Note: The above timelines are estimated and may vary slightly due to courier operations, weather conditions, public holidays, or unforeseen logistical delays.
Shipping Partners
Domestic Orders
We work with trusted courier and logistics partners to ensure your order reaches you safely and on time.
International Orders
Global shipments are handled through reliable international carriers to provide secure and efficient delivery worldwide.
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email or SMS/WhatsApp, allowing you to monitor your shipment status in real time.
Need Assistance?
If you have any questions regarding your order, shipment, or delivery status, our customer support team is happy to assist you.
Call / WhatsApp: +91 8100264637
Email: carpethaat@gmail.com
Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM (IST)
Address: 10C, Tiljala Sibtala Lane, Kolkata, West Bengal - 700039, India
Thank you for choosing Carpet Haat. We appreciate your trust and look forward to enhancing your space with our premium carpets and rugs.